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August 2   -   ArtsJournal: music

Why Using Shame As A Management Tactic Is A Bad Idea - The Ultimate Example

Lila MacLellan takes a terrifying recent near-miss at SFO as a departure point for a discussion of what's called "just culture" or "psychological safety" in the workplace. "It turns out that no one wakes up in the morning and jumps out of bed because they can't wait to get to work today to look ignorant, intrusive, incompetent or negative."


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